Frequently Asked Questions
Everything you need to know about our salon-quality hair care.
Are Luseta Beauty products sulfate and paraben-free?
Yes, all of our shampoos and conditioners are formulated without sulfates or parabens to ensure they are gentle on your hair and scalp while maintaining color vibrancy.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days to arrive.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products safe for color-treated hair?
Absolutely. Our professional formulas are specifically designed to be color-safe and help extend the life of your professional hair color treatments.
Do you test your products on animals?
No, Luseta Beauty is proud to be a cruelty-free brand. We do not test our products or ingredients on animals at any stage of the production process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.