Returns & Exchanges

At Luseta Beauty, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, we offer a 30-day return window for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive an authorization code.

• 2.
  Package Your Items

  Securely pack the products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Return

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.